DERRICK JOYNER

                                                2405 Toma CT ~ Bryans Road MD ~ 20616 ~ 202-580-5122 ~          joynerdj@hotmail.com        

 

CLEARANCE:

TS/SCI CI Polygraph 

 

SUMMARY:

Over 15 years of professional, technical and management experience in the field of telecommunications and network maintenance and management with an emphasis in the areas of Local Area Network (LAN), Metropolitan Area Network (MAN), Wide Area Network (WAN).  Also, data communications systems analysis, design and installation with extensive experience in T1 multiplexing, voice/data integration, cable plant design, ISDN, ATM, troubleshooting and problem solving skills.

 

CERTIFICATIONS:

Certified Residential Installer for Bell Atlantic

Certified Ortronics

Certified Superior

Certified Siecor (CORNING)

Certified CCNA

Certified CCNA Security

Certified CCNP

Certified CCNP Securtiy ( In process )

Certified JNCIS-SP

Certified JNCIP-SP

Certified Security Plus

Certified Biometrics Field Support Engineer (Ft Huachuca, AZ Army Base)

 

SKILLS:

Peripherals:Okidata Equipment, modems, IBM Mainframes, VAX Systems, Sun Systems, Apple Talk Systems, Micom data PBX, Time Domain Reflectors, Oscilloscopes, various Multimeter, IBM Line Tester, Optical Time Domain Reflector, AT&T and 3M Fiber Termination Kit, Telecommunication and Electrical Hand Tools, Fiber Optic Termination Kit. Configure and maintain TACLANE and KG encryption devices.

Bridges & Routers: Fiber optics cable (multi-mode and single mode), UTP risers, digital switches Cisco, Xylan, Extreme.

LAN/WAN Networks: Ethernet LAN, Thin LAN, ISDN lines.

Office Applications: Ms Word, MS Excel, MS Outlook, MS Internet Explorer 4.0, Remedy Help Desk, Hewlett Packard Open View, Cisco work 2000, UNIX, Windows and Cisco IOS , Heat 8.4 , Putty, Net Cool, Spectrum, Schnozz.

Databases: Visional Net.

 

PROFESSIONAL EXPERIENCE:

Sept 2015 - Present                          Network Engineer

                                                           NETOPS Solutions INC, Arlington VA, Pentagon      

Responsible for designing, building, implementing and providing troubleshooting support for networks.  Provide routing, switching,VPN, and basic firewall technologies. Perform work on LAN / WAN / MAN design and implementation. Technical responsibilities also include providing design, implementation & support, troubleshooting of WLAN, LAN, MPLS WAN, MAN, and VOIP telecommunications infrastructure across different classifications on the Pentagon network and throughout the NCR.

 

 

Dec 2014 – Sept 2015             Network Control Specialist

ALKU Government Solutions, Chantilly Va

Monitors networks to ensure availability to all users.

Observe and control the status and performance of all components of network facilities.

Identify, diagnose and resolve problems affecting network performance.

Resolve customer requirements, perform configuration management of multiple IP networks, complete software updates of equipment.

Perform network troubleshooting on , Layer 2 and Layer 3 Cisco and Juniper switches and Router.

 

                    

 

 

May2014 – Sept2014 Network Engineer 

Arma Global, Qatar

 

Providing network support for all government organizations supported by SOCCENT enterprise networks using what's up gold, solar winds.

Support clients in installing, operating, maintaining, administering, documenting, and managing local area networks.

Identify, analyze, and resolve moderately to highly complex network problems.

Provides network Cisco switches and router remote management of network devices, ASA Firewall, Taclane, Cisco Call manger, VTC.

Create and track network anomalies utilizing Service Manger Console for trouble tickets and outages.

Cisco switches and Router 3750, 2960, 6506, 6509, 3845.

Experience and technologies including EIGRP, HSRP,BGP, TCP/IP and layer 1-4 networking/troubleshooting.

 

Jan2001 – May2014Network Engineer

                                                     Lockheed Martin LMIT, Arlington, VA

Providing network support for all government organizations supported by Information and

Technology Association.

Manage large enterprise networks using HP Open view, Net Cool, Cisco Works 2000, and associated tools.

Support clients in installing, operating, maintaining, administering, documenting, and managing local/wide area networks.

Identify, analyze, and resolve moderately to highly complex network problems.

Provides network monitoring of ATM and Gigabit Ethernet backbone for local and remote management of network devices, to include all families of Cisco switches and routers, juniper, ATM Fore Switches, Extreme, and Xylan/Omni switches. Create and track network anomalies utilizing Remedy for trouble tickets and outages.

Deliver Fiber Optic and Copper installation and testing.

Review, advise, install, monitor and support LAN/WAN hardware and software.

Analyze LAN/WAN/ISDN performance and propose network improvements/upgrades; interface with others to isolate and resolve network cable infrastructure problems.

Cisco switches and Router 3750, 3560, 2960, 6506, 6509, 4500, 3845, 7200.

Junipers switches and Router Ex3200, Ex4200,Ex8200, Mx480,Mx960, M7i, M320.

Experience and technologies including OSPF, EIGRP, HSRP, MPLS, BGP, TCP/IP and layer 1-4 networking/troubleshooting.

Provide guidance and mentorship for junior to mid-level engineers

 

Aug2009 – Sept2010Field Support Engineer 

                                                 Ideal Innovations I3, Afghanistan

Provide technical support services for the Biometrics Automated Toolset (BAT), Biometrics Identification System for Access (BISA) and the Handheld Interagency Identification Detection Equipment (HIIDE) clients and servers, and provide advice and assistance in the planning, operation, optimization, security administration and information assurance, technical maintenance, and management of these components and the networks on which they operate.

Responsible for the identification and resolution of network connectivity issues, implementation of software and hardware upgrades, and general maintenance of laptops, servers and peripherals.

Duties also include general systems and database operations, administration, maintenance, documentation, and reporting.

Customer interaction in response to reported problems, defining requirements and user training requests.

Design, develop, prepare, and conduct the training based on established course materials for TBS systems.

Experience in creating scripts for system administration/setup, examine firewalls and ports to identify and fix communication issues, perform database maintenance and  troubleshooting hardware networking, SQL Server and Windows operating systems Also knowledge of programming languages in Microsoft .NET, Visual Basic or Visual C#, Web Administration (IIS), and software and hardware test procedures, military and/or national intelligence.

 

Oct2008 – Jul2009Help Desk Tier 2  (Mid Shift)

L3, Arlington, VA

Provide direct support to customers in the (OCIO) at the Pentagon.  

Troubleshoot desktop software and hardware problems; software installation and training, system diagnostics (configuration and upgrading), hardware support (upgrading and repair), disk and hard drive recovery, printer diagnostics and set up; software and hardware recommendations (upon request).

Coordinates repair and maintenance activities for all network based application programs and systems in response to user trouble calls and normal operating requirements.

 

May2003 – Mar2004 Desktop Technician (Mid Shift)

COMPEX, Arlington, VA                                                 

Provide direct support to customers in the Army Operations Center (AOC) at the                          Pentagon.

Troubleshoot desktop software and hardware problems; software installation and training, system diagnostics (configuration and upgrading), hardware support (upgrading and repair), disk and hard drive recovery, printer diagnostics and set up; software and hardware recommendations (upon request)

Support included Office 2000, MS Windows 2000, Automated Mail Handling System (AMHS) and other AOC specific software, HP LaserJet, Tektronix Phaser, and Okidata printers; HP Scan jet 7400c scanners.

 

Oct1999 – Jan2001           Network Technician

                                                        Global Management Systems Incorporated, Bethesda,MD

Served as a technician for Cable Plant Maintenance.

Ensured highest level of customer satisfaction through quality work, timely completion and customer responsiveness.

Provided IDF/MDF cross-connect installs per work order to support moves, adds and changes.

Supplied copper and fiber cable maintenance as required, which included testing, splicing and terminating.

 

Feb1996 - Oct1999Technical Installer   

American Communications Company, Chantilly, VA

Installed voice, data, fiber optics, and cable for clients such as Ethernet LAN"s Thin LAN's Apple Talk LAN.s data repeaters, hubs prints sharing, and other various print share devices. Typical installation was for mainframe systems support as was as PBX, IDF, and work stations. Repair trouble shooting and maintained cabling systems and telephone jacks. In addition terminated RB66 110 block, the lance and punch down in IDF, MDF, with modems, multiplexors, data analyzers, micom data PBX,  Internal networks and VAX interface.

 

Mar1993- Feb1996Service Technician 

Dynamic Concept, Inc., Washington DC

Supported Bell Atlantic residential installations, maintenance, trouble shooting, etc. Responsible is supporting commercial and residential customer.

 

Jan1990 - Mar1993              Communications Technician , Washington DC

Installed voice, data, fiber optics, and cable for clients such as Ethernet LAN"s Thin LAN's Apple Talk LAN.s data repeaters, hubs prints sharing, and other various print share devices. Typical installation was for mainframe systems support as was as PBX, IDF, and work stations.

Repair trouble shooting and maintained cabling systems and telephone jacks.

In addition terminated RB66 110 block, the lance and punch down in IDF, MDF, with modems, multiplexors.

 

TRAINING:

A+ Certification preparation course, February 1999

TESST Electronics and Computer Technology Program (Diploma), July 1993

S.E. Vicariate Cluster Telecommunications (Certificate), February 1990

Automation Research System, Interconnecting Cisco Network Devices (Certificate), May 2000

Digital Corporation’s Cisco Engineering Program CCNA, CCNP (Certificate), January 2003

Bachelor of Science in Information Systems, Strayer University (In process)